At jilihost, we believe gaming should always be fun, not stressful. This page outlines the tools and resources available to all Filipino players so you can stay in control and enjoy the platform safely. If you have questions, visit our FAQ page for more guidance.
jilihost provides several built-in features designed to help Filipino players maintain healthy gaming habits. These tools are available directly through your account settings and can be adjusted at any time.
You can set a daily, weekly, or monthly deposit cap in Philippine pesos directly from your account settings. Once your chosen limit is reached, no further deposits will be accepted until the period resets. Lowering a limit takes effect immediately, while increasing one requires a short cooling-off period. This feature helps you stay within a budget you are comfortable with before you start playing.
Set a session duration reminder so you receive an alert after a chosen number of minutes or hours of continuous play. The notification appears on screen and gives you a clear prompt to take a break, review your activity, or log out for the day. Regular breaks are one of the simplest and most effective ways to maintain a healthy relationship with gaming. You can customise the reminder interval to suit your own schedule and playing style.
If you feel you need a longer break from gaming, the self-exclusion tool lets you suspend your account for a period you choose — from a few days up to an extended term. During a self-exclusion period, your account will be inaccessible and you will not receive any promotional communications. To request self-exclusion, contact our support team at the email address listed in the footer below. We process all self-exclusion requests promptly and with full confidentiality.
Your account dashboard shows a full log of deposits, withdrawals, wagers, and session durations so you can review your activity at any time. Keeping track of your actual spend and time on the platform is one of the most honest ways to assess whether your gaming habits remain recreational. We encourage all Filipino players to check their history regularly, especially after longer play sessions. If you notice patterns that concern you, the other tools on this page are available immediately.
A cooling-off period is a shorter, temporary break — typically 24 hours to 30 days — during which you cannot access your account or place bets. It is a useful option if you feel impulsive in the moment and want to step back without committing to a full self-exclusion. You can activate a cooling-off period through your account settings or by contacting support. The feature is designed to put a manageable pause between impulse and action.
jilihost is strictly an 18+ platform. During registration, all players must confirm they meet the minimum age requirement, and identity verification is used to enforce this policy. If you share a device with younger household members, we strongly recommend using a private or password-protected browser profile when accessing your account. If you suspect a minor has accessed a gaming account, please contact our support team immediately so we can investigate and take appropriate action.
Gaming is meant to be a form of entertainment — not a solution to financial pressure or emotional stress. Ask yourself the questions below honestly. If several answers concern you, it may be time to use one of the tools above or reach out for support.
If you answered yes to two or more of the above, we encourage you to activate a deposit limit or cooling-off period right away and consider reaching out to one of the support resources listed below. There is no shame in asking for help — taking action early makes a real difference. Our support team is also available to assist you in activating any account restriction tools you need.
If you or someone you know is experiencing difficulties related to gaming, the following organisations offer confidential support and guidance to Filipinos. These are external professional resources — reach out to them directly for specialist assistance.
The NCMH operates a 24-hour crisis hotline available to all Filipinos experiencing mental health challenges, including those related to compulsive gambling. Their team can connect callers with appropriate professional services and local treatment programmes. The hotline is free to call and staffed by trained mental health professionals. Reaching out is a sign of strength, not weakness.
Gamblers Anonymous offers a peer support network for individuals who want to stop gambling and stay stopped. Meetings are held regularly across Metro Manila and other major Philippine cities, and online participation options are also available. The programme is free, confidential, and non-judgmental. Members share their experiences and support one another through a structured recovery framework.
The Philippine Amusement and Gaming Corporation (PAGCOR) maintains a responsible gambling framework that includes public awareness campaigns, self-exclusion registries, and referral pathways to treatment services. Players who wish to self-exclude from all regulated gaming platforms in the Philippines can enquire about the PAGCOR exclusion registry. This is a formal, legally recognised option separate from jilihost's own account tools.
Sometimes the most effective first step is simply telling a trusted family member or close friend that you are struggling. Filipinos have a strong culture of community and family support, and sharing your concern openly can relieve a significant amount of pressure. You do not need to have all the answers before starting a conversation. A trusted person can also help you access professional support if you find it hard to do so on your own.
Gaming at jilihost is designed to be enjoyable, mobile-friendly, and always within your control. Set your limits, review your activity regularly, and remember that our support team is here if you need to adjust anything on your account. For answers to common questions, the FAQ page is a great starting point.